Privacy Notice

1. Introduction

C4 Comms LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Notice explains how we collect, use, disclose, and protect your personal information when you use our mobile applications, including Your Voice and Ad Blaster, and when you visit our websites. Please read this notice carefully to understand our practices.

2. Information We Collect

Information You Provide Directly

• Account registration information (name, email address, password)
• Profile information and preferences
• Location information for district-based participation (Your Voice)
• Civic feedback, poll responses, and community submissions (Your Voice)
• Game activity, scores, and rewards redemption information (Ad Blaster)
• Communications you send to us, including support inquiries

Information Collected Automatically

• Device identifiers and technical information (operating system, app version, device model)
• Usage data and analytics (features accessed, time in app, session duration)
• IP address and general geographic region
• Crash reports and diagnostic data to improve app stability
• Cookies and similar tracking technologies on our websites (see Cookie Policy)

Information from Third Parties

• Identity verification data from third-party verification providers (Your Voice)
• Analytics data from trusted analytics partners

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our applications and services
• Authenticate your identity and prevent fraud or duplicate participation
• Deliver location-relevant civic content and connect you with appropriate decision-makers (Your Voice)
• Generate anonymized and aggregated analytics and public sentiment reports (Your Voice)
• Process rewards, track points, and manage in-app purchases (Ad Blaster)
• Communicate with you about your account, updates, and support
• Enforce our Terms and Conditions and protect our rights
• Comply with applicable laws and legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With civic leaders and decision-makers: Only anonymized and aggregated sentiment data is shared — never individual identifying information — when delivering public feedback through Your Voice.
• With service providers: Trusted third-party vendors who assist in operating our applications (e.g., cloud infrastructure, analytics, identity verification) under contractual data protection obligations.
• For legal compliance: When required by law, court order, or government request, or to protect the rights and safety of users or C4 Comms.
• Business transactions: In the event of a merger, acquisition, or sale, your information may be transferred as part of the business assets, subject to the same privacy protections.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security assessments. Our infrastructure is built on AWS Cloud with DevSecOps practices embedded throughout. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Opt-out: Opt out of non-essential communications and certain data uses.
• Data portability: Request your data in a structured, machine-readable format.

To exercise any of these rights, contact us at [email protected].

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. When you close your account, we will delete or anonymize your personal data within 90 days, unless retention is required for legal compliance, fraud prevention, or dispute resolution.

8. Children's Privacy

Our applications are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. Users between 13 and 18 require parental consent to use our services.

9. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. We will notify you of material changes via our applications or email. The date at the top of this notice reflects when it was last revised. Continued use of our services after changes constitute acceptance of the updated notice.

10. Contact Us

For privacy-related questions or to exercise your rights, contact us at: